Services Provided for Home Owners/Hosts

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County Holiday Homes provides a variety of services including rental management, marketing, and property management for out-of-town hosts. We encourage the homeowner to mix and match the various services to suit their needs.

FULL-SERVICE Rental Management is the best choice for the first time host or those who prefer to be hands off.

We start by visiting your property to:

to assess it and determine a potential rental rate,
make recommendations to maximize its income potential,
discuss the services that we can provide.

FULL-SERVICE Rental Management includes:

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professionally designed webpage including booking schedule/availability calendar and direct link to Airbnb
listing on our Search page
listing on Airbnb
premium ad on VisittheCounty.ca that links directly to host webpage
professional guest services representatives will field inquiries and screen prospective guests
toll-free phone service from anywhere in North America and extended office hours during prime booking months
collection of guest rental payments and security deposits via Airbnb; host is paid by Airbnb using direct deposit
guest follow-up after check-out
regular communications with hosts to provide booking details, seasonal reminders & tips, and guest feedback
online host account with access to calendar, statements and receipts
representation on Prince Edward County Chamber of Commerce
information package for guests i.e. house rules, check-in and check-out procedures, instructions for use and care of specific items such as septic tanks, garbage disposal, emergency telephone numbers, cleaning check list, etc.
supply of tourist brochures & magazines
correspondence with confirmed guests to answer their questions and provide them with key codes, maps & directions, etc. before they check in
annual summary of rental revenues
annual assessment and feedback to host re: rates, improvements, etc.

Marketing services can include:

additional listings on popular websites such as Canada Stays, VRBO, HomeAway, and TripAdvisor
social media posts
management of social media pages
videos and floor plans

Property Services includes the management and maintenance of a holiday home during guest stays and changeovers and can include:

housekeeping between guest changeovers, including refilling of guest supplies (i.e. toilet paper, garbage bags)
laundry service (when applicable)
cleaning of outdoor amenity areas & BBQs
pickup/disposal of garbage and recyclables
BBQ propane tank refills
inspecting property condition for security deposit refunds
being primary contact for guests during their stay and responding to questions and problems reported by guests
being listed as 'responsible person' contact for STA license
advising host of maintenance issues
provision of guest supplies

For additional information and rates, please contact:

Tracy Greer
1-866-576-5993 long distance
613-476-5993 local calls